Your Telegram in the CRM, or a bot bolted onto one?
Kommo is a per-seat CRM where "Telegram" means a bot you create in BotFather. The bot can't message anyone first, sees none of your existing chats or groups, and your reps' actual accounts stay invisible. Crewio mirrors the Telegram your team already sells with: every chat, group and message becomes pipeline.
| Capability | crewio | Kommo |
|---|---|---|
| Telegram connection | Your team's real accounts (MTProto mirror) | A bot you create in BotFather |
| Customers can be messaged first | No. Telegram bots wait to be messaged | |
| Existing chats & full history in the CRM | Bot sees only conversations started with it | |
| Group chats become deals, members tracked | Official flow is 1-to-1 chats with the bot | |
| Deals with amounts & pipelines | ||
| Campaigns from your own account, revenue-attributed | Bot broadcasts, from the Advanced plan | |
| Automation engine | Salesbot flows on the bot channel | |
| Built-in AI assistant + hosted MCP server | AI replies per tier; MCP via third parties | |
| Pricing | $49/mo per workspace, members included | $15–45 per user per month |
| Billing | Monthly, cancel anytime | 6-month minimum, no monthly billing |
Compiled from public product pages, docs and pricing, July 2026. Kommo is a trademark of its respective owner; this page is independent and not affiliated.
What you get with Kommo
- • A general messenger CRM: pipelines and inbox with WhatsApp, Instagram and Facebook alongside a Telegram bot channel.
- • The bot is the ceiling: customers must find and message it first, and everything before that stays out of the CRM.
- • Their docs describe a 1-to-1 bot flow; group-chat deals have no documented path in.
- • Per-seat pricing with a 6-month minimum; broadcasts and automations start at the mid tier.
A CRM first. Your Telegram never really enters it.
What you get with Crewio
- • The real accounts, mirrored: chats, groups, media and history, with private chats excluded by you.
- • Message anyone first, from your own name, the way selling on Telegram actually works.
- • Groups become deals with every member tracked as a contact.
- • One workspace price: $49/mo, members included, cancel monthly.
Built for deals that happen in group chats
Your buyer, their finance person and your rep in one Telegram group. No bot in sight. Crewio turns that group into a deal with value and stage, and tracks each member as a contact.
Kommo fits if…
Your sales run on WhatsApp or Instagram and Telegram is a side channel where a bot answering inbound is enough.
Crewio fits if…
Telegram is where your deals actually happen: real accounts, group negotiations, history that matters.